Cargo & freight

Pallets, not
just parcels.

Above about eight kilograms, per-parcel pricing stops making sense. Cargo moves on the same line-haul at 0.85× the rate, and still arrives at a door rather than a depot.

  • Up to 1,000 kg
  • 0.85× standard rate
  • Door delivery
  • COD available
A line-haul truck driving between regional hubs at night

Capacity

What we can move, and for how much

Published limits, not best-case ones. If a route cannot take it, we say so before you commit to your customer.

Per consignment
1,000 kgPer consignmentHigher by arrangement
Of standard rate
0.85×Of standard ratePer chargeable kilogram
Volumetric divisor
5,000Volumetric divisorL × W × H ÷ 5,000
Districts reachable
77Districts reachableWhere a truck can reach the door

The crossover

Eight kilograms is where cargo starts winning

Parcel pricing loads the first kilogram with the base rate. Cargo spreads the cost across the whole weight, so the heavier the consignment the bigger the gap.

Below 8 kg — send it as a parcel
The parcel base rate is genuinely cheaper, and it moves a day faster. We will tell you that at the quote.
Above 8 kg — cargo
Priced per chargeable kilogram at 0.85×, with the same tracking and the same settlement.
The calculator prices both
Enter your real weight and dimensions and compare. No sales call needed to find the crossover.
A parcel on a weighing scale beside its calculated price2.40 kgZone 2रु 175

Volumetric weight

The van charges for space, so we do too

A pallet of cushions weighs almost nothing and fills a third of a vehicle. Chargeable weight is the greater of actual and volumetric, and the calculator shows you both so there is never a surprise.

L × W × H ÷ 5,000
The domestic road-freight convention, applied consistently on every service.
Shown before you book
The quote states which of the two you are being charged on and why.
Repack and save
Tighter packing genuinely reduces the bill on bulky goods. We will tell you when it is worth doing.
A stack of parcels of different sizes ready for dispatchkg

What moves as cargo

The consignments this service exists for

Cargo is not just “big parcels”. These are the jobs it is priced and routed around.

  • Distributor restocks

    Weekly or fortnightly replenishment from a Kathmandu warehouse to regional stockists.

  • Retail store openings

    Fixtures, stock and signage moved as one consignment on an agreed date.

  • Exhibition & event freight

    Stands and materials out and back, with the return leg booked at the same time.

  • Machinery & spares

    Heavy, awkward and usually urgent. Crated by you, handled by us.

  • Furniture & fittings

    High volumetric weight, low actual weight — priced honestly on space.

  • Bulk e-commerce

    Consolidated stock into our hub, then broken down and shipped as orders land.

How a consignment moves

From your loading bay to theirs

Four stages, each with a scan, so a pallet is as traceable as an envelope.

  1. 1

    Survey and quote

    Weight, dimensions and destination. For anything unusual we look at it before quoting rather than after.

  2. 2

    Collection

    A van or pickup at your bay in an agreed window. Piece count checked against the manifest on the spot.

  3. 3

    Line-haul

    Onto the evening run in a sealed vehicle, with the consignment kept together rather than split across loads.

  4. 4

    Door delivery

    Delivered to the address, not a depot, with proof of delivery and piece count confirmed on arrival.

Worked example

A 40 kg consignment, three destinations

Standard cargo service from Kathmandu, no insurance, no COD. Every line appears on your quote before you confirm.

Worked cargo pricing example by destination zone
 Chitwan (Zone 2)Butwal (Zone 3)Surkhet (Zone 5)
Base freight (first kg)Rs 130Rs 170Rs 290
Additional 39 kgRs 1,755Rs 2,145Rs 3,705
Cargo multiplier (0.85×)−Rs 283−Rs 347−Rs 599
Fuel surcharge (4.5%)Rs 72Rs 88Rs 152
VAT (13%)Rs 218Rs 267Rs 462
TotalRs 1,892Rs 2,323Rs 4,010
Effective per kgRs 47Rs 58Rs 100

Handling

Loaded properly, or not loaded

Most cargo damage happens in the vehicle, not on the road. Load order, weight distribution and what goes on top of what are decided by the hub, not by whoever is nearest the tailgate.

Weight at the bottom
Obvious, and the single most commonly ignored rule in Nepali freight.
Fragile in its own lane
Segregated at the hub and loaded last, so nothing goes on top of it.
Piece count at both ends
Counted at collection and again at delivery, both recorded against the consignment.
Parcels moving along a sorting conveyor inside a hub

Packing

How you pack it changes what it costs

We will tell you when repacking would save you real money, even though it lowers our invoice. A distributor who trusts the quote ships with us next month too.

Fill the void
Half-empty cartons are charged on the space they occupy. Consolidating is usually the cheapest thing you can do.
Palletise above 200 kg
Faster to load, safer in transit, and it reduces handling touches to almost none.
Label every piece
A consignment split across six cartons needs six labels. One missing label is one piece nobody can trace.
A dispatch checklist being completed before a parcel leaves

Insurance

Rs 5,000 of cover is not enough for a pallet

Basic liability is included, and on a cargo consignment it is close to meaningless. Declared-value cover at 1.2% is the right call on almost anything moving as freight.

Declare the real value
Under-declaring to save the surcharge caps your claim. On one loss it costs far more than it saved.
Fifteen working days to a decision
In writing. An open-ended claims process is a way of saying no slowly.
Exclusions stated up front
Cash, precious metals and undeclared electronics are not covered, and you are told before booking.
A shield representing parcel insurance and data security

Warehousing

Send it once. We ship it as it sells.

Move a bulk consignment into our Kathmandu hub, and we hold, pick and dispatch it as orders come in. Your regional stock stops being a room you rent and becomes a per-order cost.

Racked with live counts
Every SKU has a location and a count visible in the merchant panel.
Same-evening dispatch
Orders landing before the afternoon cut-off go out that night.
Seasonal without a lease
Storage by shelf-space and handling by order, so a quiet month costs like a quiet month.
Racked shelving holding merchant stock in a fulfilment warehouse

Fragile freight

Glass, ceramics and screens travel differently

The 12% fragile surcharge on cargo buys a separate lane through the hub, its own shelving and last-on-first-off loading. On a pallet of tiles that is the difference between arriving and arriving in pieces.

Never under a load
Fragile freight is loaded last and nothing is stacked on it.
Crating advice, free
We will tell you how to crate something before you send it. It is cheaper than a claim for both of us.
Photographed at collection
Condition captured at pickup, which settles most damage disputes before they start.
A fragile parcel wrapped and handled separatelyFRAGILE

Collection

A vehicle sized to the load

A rider on a scooter cannot collect four hundred kilograms. Cargo bookings dispatch a van or pickup, and for palletised loads we agree the collection window and the equipment in advance.

Van, pickup or truck
Matched to the consignment rather than whatever was free.
Agreed window, not a range
A loading bay cannot be held open all day, so the slot is fixed.
Manifest checked on the spot
Piece count confirmed and signed before the vehicle leaves.
A pickup van collecting stock from a merchant's shop

Coverage

Where a truck can reach, cargo reaches

The honest constraint on cargo in Nepal is not distance, it is road. We will tell you before booking where the vehicle can actually get to, and agree a collection point if the last stretch is not driveable.

Corridor routes daily
Kathmandu to Pokhara, Chitwan, Butwal, Birgunj, Biratnagar and Nepalgunj every evening.
Hill districts on schedule
Fixed departure days rather than on demand, because a half-empty truck to Jumla helps nobody.
Monsoon reality
Landslide closures are announced, not absorbed silently into a late delivery.
Map of Nepal showing Udan Express coverage across all seven provincesKathmanduPokharaBiratnagarBirgunjButwalNepalgunjDhangadhi

Air freight

When the road closes, there is still an option

For urgent consignments to the far west during monsoon closures we can move to air into the regional airport and road the final leg. Quoted per job, because air capacity in Nepal genuinely fluctuates.

Days instead of weeks
When a road route has closed entirely, this is the difference between late and never.
Weight-limited
Air cargo caps are far lower than road. We confirm what will fit before you commit.
Priced per consignment
No published rate, because quoting a fixed price for fluctuating capacity would be dishonest.
A cargo aircraft carrying parcels over the mountains

Money

Freight settles the same way parcels do

Cargo does not get its own invoice run, its own portal or its own reconciliation headache. It is the same ledger, the same weekly transfer and the same statement.

One weekly statement
Parcels and freight on the same document, reconciled against the same order IDs.
COD on cargo too
Same 1.5% handling, same weekly cycle, same per-parcel cap.
Credit terms for volume
Established accounts can move to monthly invoicing instead of per-consignment payment.
The weekly cycle that returns cash on delivery money to a merchant's bankCollectReconcileApproveTransferStatement7DAYS

What we cannot carry

Some things stay behind

Cargo attracts the awkward consignments, so it is worth being direct: there is a published list of what the network will not accept, and it is enforced at collection rather than discovered at a checkpoint.

Checked at collection
The rider or driver checks before loading, not after. A refusal at your bay is better than a seizure on the highway.
Restricted, not just prohibited
Some categories move with paperwork. We will tell you which and what is needed.
Declare it honestly
An undeclared item that causes a seizure voids cover for the entire consignment, including the legitimate parts.
Items that cannot be sent through the courier network

Contract freight

Regular volume gets a real agreement

If you move stock on a schedule, you should not be re-quoting it every week. Contract rates fix the price, the departure days and the collection window for a term.

Fixed rate for a term
Insulated from the monthly fuel surcharge review, so your landed cost is predictable.
Reserved capacity
Space held on named departures, which matters when everyone ships before a festival.
A named account manager
One person who knows your routes, rather than whoever answers the phone.
Two partners shaking hands over a delivery agreement

Questions

Cargo questions

What distributors and wholesalers ask first.

At what weight should I switch from parcel to cargo?
Around eight kilograms. Below that, standard parcel pricing is usually cheaper because the base rate covers the first kilogram. Above it, the per-kilogram cargo rate of 0.85× starts winning, and the gap widens quickly. The rate calculator prices both, so you can see the crossover for your actual shipment.
Do you deliver cargo to the door or to a depot?
To the door, wherever a pickup truck can reach. Making a distributor send someone to a yard to collect their own stock is a cost we are quietly passing to them, so we do not do it. Where the road genuinely does not allow it, we agree a collection point with you before booking.
What is the maximum single consignment?
1,000 kg on a standard cargo booking. Above that we arrange a dedicated vehicle, which is quoted per job rather than from the rate card — talk to sales instead of booking it online so we can confirm capacity on the route first.
Can cargo be cash on delivery?
Yes, with the same 1.5% handling and the same weekly settlement. The per-parcel COD limit of Rs 200,000 still applies, and for larger amounts we plan the route in advance so no single rider is carrying an unsafe sum.
How is volumetric weight calculated for cargo?
Length × width × height in centimetres, divided by 5,000. You are charged on whichever is greater, actual or volumetric. This matters most on light bulky goods — a box of pillows weighs two kilograms on the scale and forty in the van, and the van is what costs money.
Is cargo insured?
Basic liability covers Rs 5,000 of declared value. On a pallet that is nowhere near enough, so we strongly advise declared-value cover at 1.2% for anything substantial. It is quoted as its own line so you can see exactly what the cover costs.

Moving something heavy?

Send us the weight, the dimensions and the destination. You will get a real quote and an honest answer about whether the road can take it.