For business
Ship more.
Chase less.
Bulk booking, printed labels, a dashboard that tells you the truth, and cash in your bank on a day you can plan around. No minimum volume, no joining fee.
- Free to open
- Approved in a day
- Weekly settlement
- API + CSV
What you get
The parts that decide whether shipping is a job or a background task
Everything below exists to remove a phone call from your week.
- Day settlement
- 7Day settlementFixed weekly day
- Districts reachable
- 77Districts reachableFrom one account
- Minute support target
- 12Minute support targetFirst response, working hours
- Joining fee
- 0Joining feeAnd no monthly minimum
Getting started
From registration to first delivery
Usually one working day, and the slowest part is us checking your bank details properly.
- 1
Register
Business registration or PAN, a photo ID, and the bank account settlements should go to.
- 2
Get verified
We check the registration against the bank account before the first payout, not after.
- 3
Book and print
One at a time in the panel, a CSV of the morning’s orders, or an API call from your store.
- 4
Hand it over
Book a pickup window, or drop off at any of twelve branches.
The dashboard
Numbers that tell you the truth
Most courier dashboards show you what was booked. What you actually need is what is stuck, what failed and why, and how much money is sitting in the network.
- Delivered and return rate, by district
- A district where your returns spike is a data-quality problem you can fix at booking.
- COD outstanding, live
- Collected and not yet settled, updated on every delivery scan rather than overnight.
- Exceptions with reasons
- Not a count of failures. The actual reason each one failed, so you can act on it today.
Bulk booking
Four hundred orders, one upload
On a good morning you should not be typing addresses. Upload the CSV your store already exports, and get back four hundred tracking numbers and a print-ready label sheet.
- CSV in, tracking numbers out
- Validated on upload, with the bad rows listed rather than the whole file rejected.
- Labels as one PDF
- Thermal or A4 four-up. Print the stack, stick them on, hand them over.
- Duplicate detection
- Upload the same file twice by accident and you get a warning, not eight hundred parcels.
Settlement
Cash back on a day you can plan around
The number one complaint about couriers in Nepal is not speed or breakage. It is chasing COD money. So this is the part with the most machinery behind it.
- Credited on delivery
- The amount lands on your ledger as the delivery is scanned.
- A fixed weekly transfer
- Collections minus charges, on the same day each week, with a statement you can hand to an accountant.
- Visible before it is paid
- You see the batch, line by line, while it is still pending.
Reconciliation
Every line traces back to one tracking number
A statement you cannot reconcile against your own orders is a statement you have to trust blindly. Ours exports to CSV with the tracking number on every row.
- Append-only ledger
- Corrections are new lines with reasons, never edits. The history survives an audit.
- CSV export
- Match against your order IDs in a spreadsheet in ten minutes.
- Ageing flagged
- Anything unsettled past fourteen days is surfaced rather than quietly aging.
Built for teams
Your staff get the access they need
And not the access they do not. Permission and data scope are separate checks, so a branch account sees its own parcels rather than everyone's.
Owner
Everything, including bank details, contract rates and staff management.
Manager
Bookings, pickups, exceptions and reports. Sees the settlement, cannot change the bank account.
Staff
Books parcels and prints labels. Never sees your settlement balance or your rate card.
Accountant
Settlements, statements and exports. No access to operational booking at all.
Developer
API keys and webhook configuration, scoped to a sandbox until you promote them.
Warehouse
Stock counts and dispatch if you use 3PL. Nothing financial.
Integration
Push orders straight from checkout
If your store already knows the address and the order total, nobody should be retyping them. Retyping is where wrong COD amounts and wrong addresses come from.
- One call per order
- The tracking number comes back in the response, ready to show the customer.
- Idempotency keys
- Retry after a timeout and you get the same parcel back, not a duplicate.
- Sandbox first
- A test environment with fake parcels you can move through every status.
Webhooks
We tell you. You do not ask us.
Polling a courier API every five minutes for a status that changes twice a day is a waste of both our servers. Webhooks push the change the moment it happens.
- Every status change
- Picked up, in transit, out for delivery, delivered, failed, returned.
- Signed and retried
- Signature on every payload, with retries and a dead-letter queue if your endpoint is down.
- Your order status stays true
- Which means your customer service stops having to check two systems.
No developer?
CSV does most of what an API does
Plenty of good businesses do not have anyone to write an integration, and that should not cost them a working dashboard. The bulk importer covers the same ground manually.
- Export from your store, import here
- Column mapping is remembered, so it is a two-click job after the first time.
- Validation before creation
- Bad phone numbers and missing landmarks are flagged before parcels exist.
- Move to the API later
- The data model is the same, so nothing is thrown away when you outgrow it.
Pickup
A rider at your shutter, on a schedule
At twenty parcels a day you get a fixed daily collection at no extra charge — same time, ideally the same rider, who learns your shop and your stock.
- Two-hour windows on demand
- Booked by 11 am for same-day collection.
- Fixed daily slot at volume
- Which makes your packing schedule predictable instead of reactive.
- Counter drop-off too
- Twelve branches, with a later cut-off than pickup.
Returns
Returns handled as part of retail
Book a reverse pickup and a rider collects from your customer's address. It stays attached to the original tracking number, with the reason recorded — so your returns data is actually usable.
- Linked to the original order
- Not an orphan shipment with no context.
- Condition captured at collection
- Which settles most disputes before they start.
- Auto-return after three attempts
- With every failure reason visible, so you can fix the cause.
3PL
Or hand us the warehouse too
Send stock to our Kathmandu hub once. We shelve it, and pick, pack and dispatch as orders land. Your fixed monthly cost becomes a per-order cost.
- Live SKU counts
- Every item with a location and a count in the merchant panel.
- Same-evening dispatch
- Orders before the afternoon cut-off go out on that night’s line-haul.
- Seasonal without a lease
- A quiet month costs like a quiet month.
Account types
Which account fits you
Everything below is available from day one. The only thing volume changes is the rate and the settlement frequency.
| Starter | Growth | Enterprise | |
|---|---|---|---|
| Typical volume | Under 50 / month | 50–500 / month | 500+ / month |
| Rates | Published card | Up to 9% discount | Negotiated contract |
| Settlement | Weekly | Weekly | Weekly or twice weekly |
| Pickup | On request | Daily slot | Dedicated window |
| API & webhooks | Yes | Yes | Yes |
| Bulk CSV import | Yes | Yes | Yes |
| Account manager | Support line | Named contact | Named manager |
| Joining fee | None | None | None |
Support
A person, not a ticket number
A 12-minute first-response target during working hours, on a Nepali number, in Nepali or English. Escalation to someone who can actually move a parcel, not just apologise about it.
- One thread per parcel
- Not a new ticket every time you follow up on the same problem.
- Ops access, not just scripts
- The person answering can see the same board dispatch sees.
- Sunday to Friday, 9 to 6
- With an out-of-hours line for consignments already in transit.
Mobile
Book from the shop floor
The merchant app does the eighty per cent you need while standing at a packing table: book a pickup, check a status, look up what settled this week.
- Book a pickup in three taps
- Without walking back to a desktop.
- Scan to check a parcel
- Camera on the label, status on the screen.
- Settlement notifications
- A push when the weekly transfer is approved and again when it is paid.
Pricing
Know your landed cost before you list a product
Delivery is a line in your margin, not an afterthought. The calculator prices any route so you can build shipping into your pricing properly.
- Every surcharge published
- Nothing appears on the invoice that was not on the quote.
- Contract discount applied before VAT
- Which is worth 13% more to you than a discount applied after it.
- Cargo and parcel compared
- So you know the crossover point for your own product mix.
Coverage
One account, the whole country
You do not need a second courier for the far west. The promise date is longer and the price is higher, but it is the same booking flow and the same settlement.
- No separate account for hard routes
- Which is how most merchants end up reconciling three statements.
- Honest promise dates
- So you can tell your customer something you will not have to apologise for.
- Remote surcharge published
- A flat figure on a published list of districts.
What we were told
The problems merchants actually named
From the service-design interviews this network was built around.
I do not need a fancy portal. I need to know that on Friday the money is in the bank and the number matches my orders.
Give me the failure reason. If it says wrong address I will fix my checkout form. If it just says failed, I can do nothing with that.
The hardest part of my week is uploading four hundred orders one at a time because the CSV import kept rejecting the whole file over one bad row.
Composite quotes from merchant interviews conducted during service design, published with permission.
Switching
Run us in parallel. Give us the hard routes.
Do not move your whole volume on a promise. Send us the districts your current courier is worst at, and compare the delivered rate and the settlement experience on a real sample.
- No exclusivity, ever
- There is no contract clause stopping you using two couriers, and there never will be.
- Start with the hard half
- Anyone looks good on Valley deliveries. Test us where it is difficult.
- Move when the data says so
- Not when a salesperson tells you to.
Payouts
Where the money actually lands
Bank transfer to the account on your registration. Changing that account takes a second approver and lands in the audit log, because account-change fraud is the most common way courier payouts get stolen.
- Verified against your registration
- Before the first payout, not after a problem.
- Transaction reference on every payment
- So a disputed payout can be traced to a bank record.
- Two people to change it
- Approval and payment are separate actions by named people.
Pickup day one
A rider can be at your shop tomorrow morning
Register today, get verified, book a pickup window. There is no onboarding project, no integration prerequisite and no minimum to hit first.
- No integration required to start
- Book in the panel on day one and integrate whenever it suits you.
- Labels from any printer
- Thermal if you have one, A4 four-up if you do not.
- First pickup free
- So the only thing you are risking is one afternoon.
Questions
Business account questions
What owners ask before moving volume.
Is there a minimum volume to open an account?
What do I need to register?
How quickly can I start shipping?
Can my staff have their own logins?
What if I already use another courier?
Do you integrate with WooCommerce or Shopify?
Open an account this afternoon
Free to open, verified within a working day, and a rider at your shop tomorrow. No minimum volume, no joining fee, no exclusivity clause.